Steve are you related to Kal or getting kickbacks? It’s a forum, both positive and negative feedback is good. How else are we to make informed decisions.
I am not related to or receive any “kickbacks” from Club4x4. Furthermore , I do not work in the insurance industry and rather in Logistics .
I am all for discussion in a respectful manner. I understand some people are upset at their experiences and clarity of discussion without aggressive remarks is always good to see.
I would always encourage this and by being calm at all times , Kal who is here can possibly address any issues so they don’t happen again in the future.
I know at my work - if someone wasn’t calm and it was stressing me or becoming offensive - I am allowed to end the call prematurely.
Anyone who knows me well understands that I try to stay calm and happy.
After my accident , when It dawned on me that I would have to go through a total loss claims process instead of a repair process - I was very agitated but still knew that I had to respect the results of the assessment and follow through with the procedures. Being agro won’t help the situation , just answer and provide any information requested by your claims officer and this would apply to most insurance companies and there is light at the end of the tunnel :)